We’d love to hear from you!

Whether you have a question, feedback, or need assistance, our team is here to help. Feel free to reach out through any of the methods below, and we’ll get back to you as soon as possible.

How to Reach Us:

  • Email: Info@Urbancart.com – For general inquiries or support, drop us an email anytime.
  • Phone: 0765650000 – Speak directly with our support team during business hours.
  • Office Address: 00100 Nairobi – Visit us in person for more personalized assistance.

Customer Support Hours:
Monday–Friday, 9 AM–5 PM]

Follow Us on Social Media:
Stay connected with us on @Urbancart for updates, news, and more.

Your feedback is important to us, and we’re here to make sure you have the best experience. Don’t hesitate to get in touch!

Frequently Asked Questions

Why Choose Us?

We handpick only the highest-quality products to ensure that everything you receive meets our rigorous standards. From materials to craftsmanship, every item is vetted to ensure it will stand the test of time and exceed your expectations.

Unbeatable Customer Service

Shopping with us means you’re not just a customer—you’re part of our community. Our customer service team is always ready to assist, ensuring you have a seamless shopping experience from start to finish. Have a question or need help? We’re here 24/7 to provide the support you deserve.

Fast & Reliable Shipping

Get what you need, when you need it! We offer quick and reliable shipping, with tracking updates every step of the way, so you’re never left in the dark about your order.

Secure and Hassle-Free Checkout

Your security is our priority. Our checkout process is encrypted and straightforward, letting you shop with peace of mind and confidence. We offer multiple payment options to make your experience as smooth and safe as possible.

Eco-Conscious Packaging & Practices

We care about our planet. That’s why we use eco-friendly packaging and partner with suppliers who share our commitment to sustainability. When you shop with us, you’re supporting a greener future.

Scroll to Top